The Boiler Room is a non-profit business which provides a place for people to be. It is a place which is open to anyone, so long as they abide by the posted rules, but is specifically a place for the younger people in the community. The Boiler Room is funded in part by grants, under the condition that a drug and alcohol free environment is sustained and there are positive opportunities offered to the young people in the community. Some of the opportunities available through the Boiler Room are volunteer work experience, the Jobs Program, Internships, and contributing to special projects.

It is important, as a volunteer at the Boiler Room, to understand these things and follow the policies stated below. Please remember that you, as a volunteer, represent the Boiler Room.

Boiler Room Staff Drug and Alcohol Policy

• The Boiler Room is a venue for growth, learning, and the empowerment of individuals. It is crucial for
• the Boiler Room to provide a safe and productive environment for our volunteers and our patrons, in part, by the elimination of drug and alcohol influence on the premises.
• No volunteer or employee shall illegally posses, use, manufacture, or distribute drugs or alcohol, or be under the influence of drugs or alcohol on the premises.
• Premises includes the physical building and the immediate area outside the building.
• If the manager or a board member believes that a volunteer or employee, while at the Boiler Room, is in violation of the drug and alcohol policy, they will be asked to leave the premises for the remainder of the day. If a volunteer or employee, while at the Boiler Room, is believed to be in violation of the drug and alcohol policy a second time, the policy will be reviewed, they will be asked to leave the premises for the remainder of the day, and a meeting will be called between the person believed to be in violation, the manager, and a board member.
• If the manager or a board member believes that a volunteer or employee is in violation of the drug and alcohol policy while on shift, the policy will be reviewed, they will be asked to leave the premises for the remainder of the day, and a meeting will be called between the person believed to be in violation, the manager, and a board member. It will be advised that the person does not work any shifts until the situation is resolved.
• Continued violation of the drug and alcohol policy and/or an unwillingness to fully engage in seeking resolutions, is grounds for dismissal.
• As in all situations, a volunteer or employee may request to meet privately with the manager and/or a board member if they feel they are being wrongly accused of a violation or they feel they are in need of assistance in complying with the drug and alcohol policy.
• Volunteer and employee rights in all situations include access to their personal file(s), and timely notification of all actions being taken concerning themselves in relation to any violation of a policy signed by themselves.
• If the manager is unaware of a violation of the drug and alcohol policy and/or is not on the premises at the time of a violation, any volunteers present and aware of a violation are requested to notify the manager as soon as possible and fill out a report form.

The rules, as posted in the Boiler Room are:

SMOKE-FREE, ALCOHOL-FREE, DRUG-FREE, ANIMAL-FREE, LOUD NOISE-FREE, HARASSMENT FREE, SEX-FREE, NO SLEEPING, WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE

Rules are established by active staff and the GOLDEN RULE is RESPECT yourself, each other, and the Boiler Room as a shared community space. All volunteers are expected to enforce these rules while on shift and to follow them both while on shift and while in the Boiler Room at all other times.

EXPECTATIONS OF VOLUNTEERS

• If you sign up for a shift, show up and work the entire shift.
• If you can't show up for a shift, notify the manager/assistant manager/volunteer intern and find a replacement. You are responsible for the shift. You must find someone on staff to work for you if you cannot.
• Call and notify the person working the shift before you if you are going to be late.
• Be polite and professional with customers and other employees.
• Do your job. Don't leave things for the next person - everyone has tasks and they balance out if everyone does their part.
• Follow the house rules at all times.
• Treat the Boiler Room and all who enter with RESPECT and follow/enforce house rules.
• Complete a pre-training interview with the Manager/Assistant Manager
• Obtain a food handlers card and have on file with the Boiler Room before/during the training period of becoming a volunteer.
• Commit to being a Boiler Room volunteer for a minimum of four consecutive months. Please give us two weeks notice if you are planning to leave us.
• Participate in all in-house required staff trainings, meetings, retreats, and parties.
• Attend a minimum of two staff meetings/month.
• Volunteer to work a minimum of 4 shifts/month.

GROUNDS FOR IMMEDIATE DISMISSAL

• Use of controlled substance(s) at work
• Pulling weapons on others
• Stealing
• Not calling and not coming in without extraordinary circumstances
• Using the Boiler Room for personal use during closed hours without permission of the
• Manager/Assistant Manager
• Abusing house guidelines for use of Boiler Room furniture and equipment (i.e., TV, Phone, etc)

**Manager/Assistant Manager can ask an employee or volunteer to leave the Boiler Room. Firing of an employee or volunteer must be okayed by a board member and witnessed by a third party.

GENERAL INFO FOR VOLUNTEERS OF THE BOILER ROOM

• All personnel policies including those related to wage and benefits shall be administered without regard to race, religion, gender, national origin, political affiliation, sexual orientation, or handicap.
• Volunteer and employment interviews will include the manager/assistant manager and a delegate from the board of directors (when applicable.) Selection for position will be based on references, merit, fitness, and ability to perform tasks.
• Volunteers under the age of fifteen are required to team up with another volunteer who is over the age of fifteen for shift work. Volunteers do not receive wages. All tips made on shift are yours! New volunteers need to be trained by selected trainers for three shifts. New volunteers will be trained on espresso by the manager or another designated espresso trainer.
• Any personal use of the Boiler Room or equipment must be okayed by the manager and a board member. NO EXCEPTIONS!!
• Any questions you are unsure of or specifics on any volunteer should be directed to the manager and/or the board.
• The individual personnel file is regarded as confidential material. Information is available to the volunteer or employee, the manager, and board.   Do not give out any phone numbers!!! It is against the law!!!

Revised January 2001